SHIPPING

All times listed below are PRE-COVID ESTIMATED delivery times from date of dispatch. Most express shipping (80%) remains one day, however Australia post do not garantee this so allow 1-2 days. Delays may be experienced during public holidays, Christmas, Easter and in times of lockdown or other natural disasters.

We dispatch Monday, Wednesday and Friday only (Excluding public Holidays and Christmas closing from Xmas to after New Years day) - SAME DAY dispatch for EXPRESS orders received BEFORE midday EST.

Note; once dispatched there are NO REFUNDS are issued.

All hire TENS are being dispatched EXPRESS post . Hire returns are standard post and postage time is NOT included in the 6 week hire.

Notice regarding delivery times for public holidays (these vary from state to state), Easter and Christmas. The below delivery times are typical times provided by the Australia Post (Pre-COVID). It is our experience that in the lead up to Easter, and Christmas these times can increase considerably, sometimes by twice. as long We recommend allowing for this additional time when placing your orders to be posted around public holidays, Easter and Christmas. We are closed weekends, all NSW public holidays and between christmas and new year.

Express delivery covers 80% of Australian business addresses, private addresses and Post Office Boxes. Service operates between all capital cities (except Darwin and Perth where it is CBD only) and some major centres. Outside metropolitan areas guaranteed service is to and from townships only.

Regular post - NSW Metro - 2 business days from dispatch.

Regular postNSW Country - 5 business days. from dispatch

All other states: Metro - 3-6 business days from dispatch, depending on lodgement and destination points. Country - 7 buisness days plus Please ask at your local Post Office.

PICK UP. You must pre-book online or via phone for all contactless pick up's at for the Brookvale office NSW 2100: Mon, Weds, Fri only between 11am -2pm. If you cannot pick up during this time use the postage option. We will contact you when your order is ready. No pick ups available during lockdown.

State Destination Regular Express
ACT Canberra CBD 3 - 6 days 1 day
Canberra Metro 3 - 6 days 1 day
ACT - Other 7 days plus 1 - 2 days
NSW Sydney CBD 2 - 3 days 1 day
Sydney Metro 2 - 3 days 1 day
NSW outer metro 3 - 5 days 1 day
NSW other 3 - 5 days 1 day
NSW/VIC Border 5 - 7 days 1 day
NSW - Other 5 - 7 days 1 - 2 days
VIC Melbourne CBD 3 - 6 days 1 day
Melbourne Metro 3 - 6 days 1 day
VIC - Other 7 days plus 1 day
VIC Rural 7 days plus 1 - 2 days
QLD Brisbane CBD 3 - 6 days 1 day
Brisbane Metro 3 - 6 days 1 day
QLD Goldcoast 3 - 6 days 1 day
QLD Outer Metro 7 days plus 1 day
QLD - Other 7 days plus 1 - 2 days
QLD Rural 7 days plus 2 - 3 days
SA Adelaide CBD 3 - 6 days 1 day
Adelaide Metro 3 - 6 days 1 day
SA - Other 7 days plus 2 - 3 days
SA Rural 7 days plus 3 - 4 days
WA Perth CBD 3 - 6 days 1 day
Perth Metro 7 days plus 1 - 2 days
WA - Other 7 days plus 2 - 3 days
WA - Rural 7 days plus 3 - 4 days
TAS TAS CBD 3 - 6 days 1 day
TAS - Hobart 3 - 6 days 1 day
TAS - Launceston 3 - 6 days 1 day
TAS - Other 7 days plus 2 - 3 days
NT Darwin CBD 5 days plus 2 - 3 days
NT - Other 7 days plus 2 - 3 days
NT - Rural 7 days plus 3 - 4 days
Saturday Delivery - Express to NSW ONLY
State Destination Post Codes
NSW Newcastle Region 2300 Township
Sydney and Suburbs 2000, 2003, 2005-2011, 2013-2050, 2060-2082, 2084-2123, 2125-2128, 2130-2156, 2160-2234, 2750-2751, 2759-2770
Wollongong/South Coast Region 2500 Township
Click Here for full Australia Post Delivery Information (refer to Parcel Post & Express Post Parcels)